Business Skills Community


Whether you’re interested in enhancing your business skills or improving your communication techniques, we have the classes to meet your needs. Update your skills in business writing, customer service and time management to become more efficective and efficient in the workplace.



Business Skills Subject Areas


To make it easier to determine which courses are right for you, we've divided our Professional Business Skills into four main subject areas. Select the topic you are interested in to see the courses we offer in that area.

Project Management
Business Analysis 
Management and Leadership 
Communication and Time Management


  • Computer-Based Testing Launch of the CBAP Exam

    On September 1, 2008, the IIBA will implement computer-based testing (CBT) of the CBAP exam at dedicated test centers around the world.

  • Six Secrets of Top-Notch Business Analysts

    While a business analyst's responsibilities may vary by company and project, every IT employee and businessperson knows a good or bad BA when he sees one. Here's what the good ones do very well.

  • How do business analysts become business leaders?

    Not many people—including business analysts themselves—are able to agree upon a standard job description, typical skill sets, proper training methods or a well-defined career path for the business analyst position.