20 January 2021
The new ITIL 4 framework is visually much simpler than its predecessor, yet it represents in its content the fundamental emphasis of ITIL 4 as a holistic approach that reimagines service management into what is being called the Service Value System that fully embraces the modern workplace by interweaving IT service with Agile, DevOps, Lean, and other IT governance and leadership concepts.
11 January 2021
An update and details on the soon to be expiring SATVs through Microsoft.
08 January 2021
ITIL is a framework of best practices for delivering IT services. ITIL’s systematic approach to IT service management can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment that allows for growth, scale and change.
17 November 2020
With the world being as crazy as it is right now and more people than ever working from home our Tech Tip Tuesday article this week features some tips on working remotely with Microsoft Teams!
10 November 2020
Any computer user knows the importance of saving documents. A big problem for many of us is finding files after we save them. Read this Tech Tip Tuesday article to find you documents, files, etc. easier!